Babbel

I'm trying to find out if you can learn Arabic and what the cost would be for a year of lessons I got no response from the phone call and I couldn't find out when I was on line

No human. Just a message to email my issue.

No actual customer support.

They took my money but system won't let me in. Don't recommend this program for others.

You can respond in an appropriate time. You could have an agent that could help by talking to them on the telephone.

All you wanted to do is get a new subscription, even though I had just paid hours before for a six months subscription. No way to talk to somebody to help clear it up. I still not have heard from you except try this. It did not work.

I called Paypal to cancel the payment. It was from the day before, and they will take care of it.

You really need to have a phone number that a person can talk to a real person. Your phone number is deleted that was available.

I can't log in, and I am not getting any help from you guys. My password has not been accepted, so the system is not allowing me to use your product.

Can someone please help me? Thank you.

I get a message that says 'can't connect to Babbel, try again.' I uninstalled the app and reinstalled it. Still, the same message.

The customer service is awful. You cannot talk to a human being.

Your telephone number has been canceled. I bought a subscription. When I started using it, you kept asking for a subscription which I already paid for. I tried to contact you for information but only received a computer response.

Very poor.

Ive asked for a refund since it was only one or two days since I bought six months of Babel, I will go to another company that will respond to the needs of its people. Charles Swanson.

Same as above I signed up and paid for a lifetime subscription. I have not used the service for one year.

Ive tried to contact the company but got no response. I have the paid invoice in my email file.

The company appears to suck. I was charged twice for my subscription.

I tried to get a hold of the company to get one of the charges taken off. I use the chat and never got a reply. I will keep working on this possibly resorting to legal action if I dont get some sort of way to talk to someone at the company and get a resolution of this. it says I have to write at least 100 symbols.

Im not sure why as Ive been succinct in the message as to whats going on.

My phone number is 269-352-****. Please call me I carry my phone most all the time.

They keep charging me after I canceled. You cant reach out to them with a dedicated phone line. I keep getting periodic charges

Nothing happened; I just got a recording. I would like to cancel my subscription, please. My card was charged 96 dollars today; I no longer need the subscription.

I dont authorise anybody to collect money on my account and I want my money to be refund my money back to me

Fix my problem

Babbel is a joke

I paid, now I want to cancel.

I hate the fact that I can't speak to a freaking person.

I need you to call me right now. I need to fix this problem immediately. Call my number now 412-215-****, or I will never, ever, ever, ever, ever use Babbel again. I will use another site.

I purchased a Babbel sub.in 2023 and cancelled in 2024.. but somehow I have been charged today.Oct 2025.It is impossible to find a real customer service,help chat is hopeless.

I wanted to BUY the service from Babbel, however because of not being able to speak to a live person who could answer my question, they lost a customer. They could do a lot better if they hired live people to assist first time buyers. Whatever a uccess B a bbel is having their success rate would improve with live personnel

Had the problem described below.

However Babbel has emailed me and we have resolved the issue.

I did have to search my invoices for

proof of payment over one year ago to get my account back open.

Original issue:

I have been trying to access my lifetime account for the last 45 minutes. I tried calling and no ringing happens.

I received the access code and still nothing happens. Tried to call directly cannot get a ringtone.

All I want is to reset my password and use my account which I have not used in over a year. My name is Kathy R.